Terms and Conditions

Last updated: 9 July 2026

By using this website or placing an order with us, you agree to be bound by the following terms and conditions (“Terms”).

1. Definitions

“Aussie Panels”, “we”, “us” or “our” means Pemko Blue Pty Ltd ATF P & W Magnussen Trust (ABN 87 583 608 251), trading as Aussie Panels.

“Customer”, “purchaser”, “you” or “your” means the person or entity placing an order or using our website.

“Goods” means any products supplied by us, including insulated roofing panels, wall panels and related products.

“Order” means a confirmed purchase of Goods, following acceptance of a quote.

2. About Us

Aussie Panels is a trading name of Pemko Blue Pty Ltd ATF P & W Magnussen Trust (ABN 87 583 608 251). We supply insulated roofing panels, wall panels and related products to customers in QLD, NSW, the ACT and other states and territories of Australia.

3. Acceptance of These Terms

By using our website, requesting a quote, or placing an Order with us, you agree to these Terms. If you do not agree to these Terms, please do not use our website or place an Order.

4. Quotes and Pricing

  • Quotes are valid for 30 days from the date of issue.
  • All quotes are estimates only, based on information and dimensions supplied by you and/or your installer. Quotes based on architectural plans are estimates only.
  • All quotes should be verified by your installer and/or certifier, and a final site measure completed, before an invoice is issued and the Order is placed.
  • Unless stated otherwise on the quote, prices will indicate whether they are inclusive or exclusive of GST. Where applicable, GST will be charged in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
  • Prices are subject to change without notice due to currency fluctuations, shipping costs and material availability, but any price increase will not apply to an Order already confirmed and paid for in accordance with these Terms.

5. Checking Your Quote

Please check your quote thoroughly with your installer, certifier and engineer (where applicable) before accepting it.

  • Your installer is responsible for checking that any existing structure to which a patio or carport is being attached has sufficient strength for the additional loads. It may be advisable to engage a structural engineer to determine the suitability of the existing structure.
  • If you find any errors while checking your quote with your builder or installer, you must advise us in writing (by email) immediately.
  • We take no responsibility for any errors arising from a quote not being checked.
  • By accepting or making payment on a quotation, you confirm that all information detailed in it, including materials and quantities, is correct.

6. Wind Rating

  • You are responsible for calculating the Wind Category applicable to the site where the roof is to be erected.
  • You must advise us if the wind category for your site is different from the standard calculation used to produce your quotation.
  • An accurate Wind Category is essential for calculating correct engineering and building materials.
  • To the maximum extent permitted by law, we will not be held liable for any loss or damage arising from your failure to supply the correct wind category before ordering.

7. Roof Pitch and Spans

  • The standard insulated panel roof is set to a pitch of 2 degrees for Trim (ribbed) panel and 5 degrees for Corro (corrugated) panel. You must advise us before ordering if your roof pitch is greater than standard. A roof pitch calculator is available at: https://www.omnicalculator.com/construction/roof-pitch
  • We provide span tables and span information as general guidance for your installer or certifier, but we are not liable for the spans you or your installer choose. You and your installer, engineer or certifier are responsible for confirming the Goods are suitable for your specific application.

8. Orders and Payment

  • A deposit of at least 50% is required when placing an Order, with the balance paid and cleared before delivery or collection.
  • Orders must be paid in full before goods are released, unless otherwise agreed with us in writing.
  • We accept payment by direct deposit, Visa, MasterCard, Stripe, EFTPOS.
  • Title to the Goods does not pass to you until we have received payment in full (see Section 10).

9. Risk

Risk in the Goods (including risk of loss, theft or damage) passes to you on:

  • delivery to the address you provide, or to the nearest accessible point as described in Section 11; or
  • collection from our premises or loading onto a transport vehicle you have arranged, as described in Sections 12 and 13;

whichever occurs first. You are responsible for insuring the Goods from that point.

10. Title and Security Interest

  • Legal and beneficial ownership of the Goods does not pass to you until we have received payment in full for those Goods. Until then, you must not sell, assign, lease or otherwise encumber the Goods.
  • You acknowledge that this arrangement creates a security interest in the Goods (and their proceeds) in our favour for the purposes of the Personal Property Securities Act 2009 (Cth) (“PPSA”), and you consent to us registering that interest on the Personal Property Securities Register (PPSR).
  • You acknowledge that once the Goods are fixed or affixed to a building or other structure, they may become a fixture, and our security interest in them may, by operation of law, no longer be enforceable against the Goods themselves. This does not affect your obligation to pay for the Goods in full.

11. Delivery

  • Deliveries are carried out by the manufacturer or an independent freight company.
  • You must inspect all products upon delivery (see Section 14).
  • Standard deliveries to site are to the nearest accessible point, with a maximum panel length of 8.0 metres. Flashings 8.0 metres or longer will be supplied in two lengths with an additional 200mm for overlap.
  • You must advise us prior to delivery where site access is restricted or difficult for crane trucks and semi-trailers. Failure to do so may result in an aborted delivery and a new charge for re-delivery.
  • Independent couriers may take photos of your delivery as evidence that your order has been delivered without damage.
  • Delivery timeframes provided to you are estimates only and are not guaranteed. We are not liable for any loss arising from a delay in delivery, except to the extent this liability cannot be excluded under the Australian Consumer Law.

12. Pick-Ups and Collection

  • Pick-ups must be on a flatbed trailer or similar vehicle (no wheel arches).
  • Vehicles will not be loaded if they do not meet the load and overhang limits applicable in your state.
  • It is your responsibility to use an appropriate, registered vehicle and to ensure the panels are not damaged in any way during loading and transport.
  • You are responsible for bringing appropriate tie-downs and protective wrapping, and for tying down the load safely and securely.
  • You must inspect all goods before leaving our premises.
  • Transport after pick-up is entirely at your risk. Our responsibility ceases once panels are loaded.
  • There are no returns, exchanges or refunds once panels leave our premises, except as required under the Australian Consumer Law.

13. Freight Arranged by You

Freight organised by you is at your risk. Our responsibility ceases once panels are loaded onto the transport vehicle you have arranged.

14. Missing Items, Inspection of Goods and Damage Claims

  • Orders must be checked upon delivery or collection, and any missing items reported to us immediately so the situation can be rectified.
  • Panels must be individually checked as they are removed from the delivery stack (or at pick-up). If there is any damage or defect, you (or your builder) must take photos of the problem and contact us immediately.
  • Goods assessed by us as faulty will be replaced or rectified.
  • Except as required under the Australian Consumer Law, no refunds are given for panels that have been handled incorrectly and/or installed, and Goods that have been installed, screwed, drilled or cut cannot be returned or replaced.
  • If the protective PVC film has been removed, the panel is considered accepted.

15. Handling

  • Panels are heavy and require at least two people to lift them, one panel at a time, from the delivery stack.
  • To the maximum extent permitted by law, we accept no liability for panels that are damaged because they have been dropped, dragged or handled incorrectly.
  • Please refer to the handling and installation manual emailed to you with your Order. A replacement copy can be emailed on request.

16. Storage of Goods

You are responsible for the correct storage of the Goods from the time risk passes to you (see Section 9). In particular:

  • Panel packs must be stored under cover — ideally indoors — away from direct sunlight, rain and wind.
  • Packs must be placed on a flat surface (such as a concrete slab) and raised off the ground on suitable supports, such as foam blocks or timber bearers.
  • Do not stack other materials on top of a panel pack.
  • The protective plastic (PVC) film must be removed within 4 weeks of delivery or pick-up. Prolonged exposure can bond the film to the paint surface, causing the paint to peel when the film is removed.
  • Incorrect or long-term storage may damage the protective film or cause deterioration of the panels, and will void the manufacturer’s warranty, except to the extent that any consumer guarantee under the Australian Consumer Law cannot lawfully be excluded.

17. Installation

  • Panels can be supplied with a Form 15. Span tables are available on request (see Section 7).
  • We strongly recommend engaging a qualified, appropriately licensed installer.
  • Span tables and other technical information we provide are general guidance only. You and your installer, engineer or certifier are responsible for confirming the Goods are suitable for your specific application, including the adequacy of any existing structure (see Section 5).
  • All cut or bare metal must be treated for rust prevention. Failure to do so may void the manufacturer’s warranty.
  • We are not responsible for the workmanship or conduct of any installer engaged by you, whether or not we recommended them.

18. Cancellations and Variations to Orders

We understand that plans can change, but most of our products are custom-cut to your order, which limits our ability to resell cancelled stock. Accordingly:

  • An Order may be cancelled or varied by written agreement between you and us.
  • If you request a cancellation or variation before production has commenced, we may charge a reasonable administration fee of up to 20% of the invoice value.
  • If you request a cancellation or variation after production has commenced, the fee charged will reflect our reasonably estimated costs incurred up to that point (which may include materials, labour and freight already committed), and may exceed 20% of the invoice value where those costs are higher.
  • We will provide you with a reasonable explanation of how any cancellation fee has been calculated on request.

19. Warranty and Consumer Guarantees

  • All Goods are covered by the manufacturer’s warranty.
  • Compliance with the handling and storage requirements in Sections 15 and 16 is a condition of the manufacturer’s warranty.
  • On discovery of any defect, you must notify us in writing immediately and must not carry out any remedial work without our prior written consent.
  • Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

20. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability for a failure to comply with a consumer guarantee in respect of goods not ordinarily acquired for personal, domestic or household use is limited, at our option, to: replacing the Goods or supplying equivalent goods; repairing the Goods; paying the cost of replacing the Goods or of acquiring equivalent goods; or paying the cost of having the Goods repaired.
  • We are not liable for any indirect, special or consequential loss (including loss of profits or business interruption) arising from your use of our products, our website, or these Terms.
  • Nothing in this Section limits any right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.

21. Overdue Accounts

  • Overdue accounts may be referred to a debt collection agency or law firm. You will be liable for all reasonably incurred collection costs, legal costs and any applicable GST, in addition to the outstanding amount.
  • Interest may accrue on overdue amounts at 10% per annum, calculated daily, from the due date until payment is received in full.

22. Force Majeure

We are not liable for any delay or failure to perform our obligations where that delay or failure arises from a cause beyond our reasonable control, including extreme weather, natural disaster, supplier or manufacturer delay, material shortage, industrial action, or government restriction. We will notify you as soon as reasonably practicable if such an event materially affects your Order.

23. Privacy

We handle your personal information in accordance with our Privacy Policy, available on our website.

24. Intellectual Property and Website Use

  • Content on this website is protected by copyright. You may not reproduce, distribute or use any content without our prior written consent.
  • We reserve the right to update website content at any time, but this does not affect the terms applicable to any Order already confirmed (see Section 25).

25. Changes to These Terms

  • We may update these Terms from time to time. The updated version will be posted on our website with a revised “Last updated” date.
  • Updated Terms apply to Orders placed, and use of our website occurring, from the date the update is posted. They do not retrospectively apply to an Order already confirmed prior to that date, unless we and you agree otherwise in writing.

26. General

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be read down to the minimum extent necessary, and the remaining provisions will continue in full force.
  • Entire Agreement: These Terms, together with any quote and Order confirmation, constitute the entire agreement between you and us in relation to the Goods, and supersede any prior negotiations or representations, except as required under the Australian Consumer Law.
  • Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms, including in connection with a sale or restructure of our business.

27. Governing Law and Jurisdiction

These Terms are governed by the laws of Queensland. Any disputes will be subject to the non-exclusive jurisdiction of the courts of Queensland or New South Wales.

28. Contact Us

Aussie Panels (Pemko Blue Pty Ltd ATF P & W Magnussen Trust)
ABN 87 583 608 251
8 Andrew Campbell Drive, Narangba QLD 4504
Email: sales@aussiepanels.com.au
Phone: NSW (02) 9055 6220 or QLD (07) 3185 0295
Website: https://aussiepanels.com.au